Order cancellation failed! Sorry, your order has been processed and cannot be cancelled. The deadline for canceling your order is 7pm on the date before your delivery day.
The reason(s) for canceling your order:
Please enter your reason(s) (Required):
You can choose one of payment options below for your refund. Your refund will be applied (back) to:
Of your order payment vouchers will refund to you at the same time of vouchers account to pay your order vouchers vouchers will also returned to your account
Your order has not been delivery to the point, can not submit an application for a refund.
If there is a quality issue with an ordered item, you can choose to request a refund within 3 hours after picking up your order. To process the refund, please select the problem item below and provide the reason. In the meantime, please send a picture of the item to us through FreshGoGo’s official WeChat account. Once we receive the request, our customer service department will review the request and process your refund within 48 hours. You can also choose a re-delivery of the item, please contact our customer service through FreshGoGo WeChat account."
please select the problem item below and provide the reason. In the meantime, please send a picture of the item to us through FreshGoGo’s official WeChat account.Once we receive the request, our customer service department will review the request and process your refund within 24 hours. You can also choose a re-delivery of the item, please contact our customer service through FreshGoGo Wechat account.
Please choose reason(s) for the refund
Name
subtotal
reason
You can choose one of payment options below for your refund. Your refund will be applied (back) to:
Of your order payment vouchers will refund to you at the same time of vouchers account to pay your order vouchers vouchers will also returned to your account
账户余额
WeChat Account